Feedback Questionnaire

To help Goss Environmental Coatings monitor our performance, we would be grateful if you could complete this form to provide a little feedback as to your opinion of our company and service you have received.

Please rate our service by marking the relevant box, 1 being Poor, 4 being Excellent.

    Name of Client
    Project
    Work Reference number (if appropriate)
    Date

    Original Enquiry

    Was our quotation/proposal received on time?
    How competitive was our price?
    Was our quotation detailed enough?

    Project Management

    How well was the project managed overall?
    Were our tradesmen well presented?
    How do you rate communication with our company throughout the project duration?

    Quality of Product / Service

    How well do you rate the quality of finish?
    Was the quality of service delivery to your satisfaction?

    Health & Safety

    Did our tradesmen wear the correct PPE?
    Did our tradesmen use the correct tools/plant for the project?
    Were all site Health & Safety regulations adhered to?

    Overall Opinion

    Your overall rating on the services received

    Any further comments you wish to make?

    Goss Environmental Coatings are always keen to receive testimonials (for use on our website and in our marketing literature). If you are willing to do so, please provide a testimonial below:

    Thank you for your time completing the this Survey.